Trainer, Facilitator, Coach, Counselor
Carolyn Waterfall, MS, LPC
It is not the strongest of the species that survives, nor the most intelligent, but the ones most responsive to change. -Charles Darwin
Carolyn offers a variety of popular workshops and seminars virtually and in person to achieve and maintain competitive advantage and build cohesive, high performing teams. A short list follows. Carolyn will also work with you to design a custom program to meet your specific needs.
Each 4-hour or 8-hour session is highly interactive using a combination of techniques including personal assessments, small group exercises, large group discussions, and individual reflection. Participants will be able to use the practical exercises, tools, and resources both during and after the workshop to improve their skills.
Meetings That Work!
Customer Service Excellence
Communicating Effectively for Business and Personal Success
Recognize and Overcome Implicit Bias And Microaggressions
Coping With Conflict
Dealing With Difficult People
Build cohesive, high-performing virtual, traditional and blended teams
Manage Stress: Get and stay calm, professional and effective
Give and Receive Feedback Effectively
Participants receive handouts and durable reminder images to reinforce learning and help focus their attention on new skills as they work.