​​​​Carolyn Waterfall, M.S. , LPCI

​​Trainer, Facilitator, Coach, Counselor

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Manage Conflict and Disruptions in Meetings

​A 60-minute webinar

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Meetings that Work!  

A 90-minute webinar  

I know that you believe you understand what you think I said, but I’m not sure you realize that what you heard is not what I meant. -Robert McCloskey


As an experienced meeting facilitator, Carolyn can help make your next virtual or in-person meeting more effective and efficient - whether it's an off-site meeting, internal cross-functional meeting or a regular team meeting.  She is skilled at helping groups work through conflict, address communication challenges and make effective decisions. Carolyn will work with you to determine meeting outcomes, set an agenda, and actively facilitate the meeting allowing all attendees to participate. Carolyn can also provide summary actions and follow-up to ensure these actions are being completed.

Clients have used Carolyn's facilitation expertise for:

  • Developing teams
  • Off-site meetings
  • Cooperation among out-sourced organizations
  • Management retreats
  • Strategic planning
  • Conflict resolution
  • Brainstorming sessions


Why use a professional facilitator?

  • More efficient use of time 
  • Allows all to participate (including the team or meeting leader)
  • Provides an “outside” perspective that clarifies actions by asking the right questions
  • Handles conflict from an external perspective – no taking sides or being seen as taking sides
  • Captures the desired actions to allow accountability
  • May create the summary actions and follows-up
  • Provides hands-on exercises (if needed) to help learn teamwork or other leadership principles
  • Lets the leader forget about logistics, materials, agendas – by providing all materials and coordination.