​​​​Carolyn Waterfall, M.S. , LPCI

​​Trainer, Facilitator, Coach, Counselor

It is not the strongest of the species that survives, nor the most intelligent, but the ones most responsive to change.  -Charles Darwin


Carolyn offers a variety of popular workshops and seminars virtually and in person to achieve and maintain competitive advantage and build cohesive, high performing teams.


Each 4-hour session is highly interactive using a combination of techniques including personal assessments, small group exercises, large group discussions, and individual reflection. Participants will be able to use the practical exercises, tools, and resources both during and after the workshop to improve their internal teamwork.  Carolyn will also work with you to design a custom program to meet your specific needs.

Meetings That Work!


Customer Service Excellence


Communicating Effectively for Business and Personal Success


Coping With Conflict


Dealing With Difficult People


Build cohesive, high-performing virtual, traditional and blended teams


Manage Stress: ​Get and stay calm, professional and effective


Give and Receive Feedback Effectively


Participants receive handouts and durable reminder images to reinforce learning and help focus their attention on new skills as they work.